As more midmarket business leaders are preparing to digitally transform, the overwhelming scope of executing such a large-scale change can hamstring progress before it even begins.
Change management programs enable digital transformations because they are inherently outcomes-focused and risk-averse. Statistics show that an astonishing 70% of transformation initiatives fail; the Falls Digital operations experts have identified five key pillars to avoiding the often-cited barriers to executing change programs:
Falls Digital is your trusted change management task force, the team your business needs to help you map out a realistic plan and organize the resources required to execute to well-defined outcomes. The core principles of change management programs are proven, repeatable ways to remove barriers to success within large, complex organizations grappling with change fatigue and bureaucracy.
Communicating clear objectives, creating small projects with frequent milestones, engaging and inspiring your workforce, leveraging technology solutions and following a documented plan – these approaches increase your chance of creating lasting change.
Leveraging digital technology to automate processes often results in cost savings, efficiency gains, reduction in human error, and improved services or products.
Change management reduces risks inherent to change initiatives by creating a plan that considers all individuals, processes, competitive barriers and technology challenges up front, keeping surprises to a minimum.
Project management is a critical component of change management. It is the application of initiating, planning, executing, monitoring, controlling and closing discrete tasks and projects that support the overarching digital initiative.
An evaluation of your current workforce, including a gap analysis that helps identify weaknesses and strengths, informs a plan for hiring or reskilling staff to support new digital processes.
Some organizations opt to build and staff a dedicated Digital Transformation Office, or DTO, during a transformation initiative. This team is responsible for the day-to-day change management program, allowing lines of business to continue uninterrupted.
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